Cancellation & Refund
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Cancellation, Refund and Moneyback Policy
The Money Back Guarantee covers most of the courses, sold on Royaleinstitution.com. However, to be completely sure, please look out for the “Money Back Guarantee” feature in the description of the course on the course page. The Money Back Guarantee policy is explained below in detail. We request you to email us at or call our Customer Relations at +91-9597711744 if the policy is unclear to you. Buying a course from Royaleinstitution.com or its partners means that you agree and abide with the points below.
The Money Back Guarantee is valid upto 3 days from the date of sale of the course if the course has been purchased by using the Payment Gateway available on Royaleinstitution.com .
The Money Back Guarantee is valid upto 3 days from the date and time the user login and password is emailed to the user, if the user has the payment made by doing a direct online bank transfer or cheque payment.
The Money Back Guarantee is valid upto 3 days from the date and time of handling over the login/password document to the user, if the course has been purchased through Cash on Delivery.
The only non-refundable part will be the delivery and handling charges, totalling to Rs. 300 for courses purchased upto the value of Rs. 3000 and Rs. 500 for courses of value above Rs. 3000.
Royaleinstitution.com will not refund any money for a discount coupon or a promotional code that the user may have purchased from any website other than Royaleinstitution.com
If the user requests for a CD/PDF Material of the course, then the CD/PDF Material is dispatched only after the Money Back Guarantee validity period is over (refer to points 1,2,3 for clarity on the Money Back Guarantee period). If the user requests for a CD/PDF Material before the Money Back Guarantee Period is over, then the money back guarantee will stand cancelled.
If you purchase the course in a CD/PDF Material format from one of our authorized distribution partners, the Money Back Gaurantee will be valid for 3 working days from the purchase of the course. The CD/PDF Material can be returned only at the location from which it was purchased.
The Money Back Gaurantee will not be valid on classroom trainings, delivered in premises of Royaleinstitution.com or one of its classroom training partners.
Royaleinstitution.com does not take any responsibility of the functioning of the course CD/PDF Material, which is provided free of cost to the registered paid users.
If you would like to exercise the Money Back Guarantee policy, please ensure the Money back Guarantee period is still valid on your course. The company will process the refund in the above cases, once the user informs on firstname.lastname@example.org about his or her will to un-enrol from the course. The refund will take 7-10 working days to process.